Five Things Healthcare Marketers Must Know to Map Their Patients’ Journey and Create an Effective Marketing Strategy
By Lisa Bowen I’m Lisa Bowen, vice president, managing director at KidGlov. We’re a full-service advertising agency, and we love working with organizations that are changemakers and are making a positive impact on the world. Today I’m going to talk about – not an organization – but an industry that really does make positive change and is super critical to us right now. And that is healthcare. Specifically, I’m going to discuss five things that healthcare marketers need to know about their patients to effectively map their journey, and in turn, create an effective marketing strategy. The Patient Journey: Why It’s Important As we know, healthcare marketing is extremely complex, and getting more challenging by the day with all the new options out there for patients. The key to long-term success is to keep your current patients engaged, and make sure your funnel is filled along the way with new, prospective patients that you can nurture. To do this successfully, you need to deliver th...